About Us

The RELIABLE Difference. Why Partner with Reliable Office Technologies?

We’re a locally owned, independent business, whose owners and managers have more than 50 years of combined experience in the document management industry. Reliable Office Technologies Corporation works hard to maintain a complete and diverse line of software solutions, Sharp and Xerox products, comprehensive service and supplies. Providing products from multiple vendors, including Sharp Corporation’s award-winning multifunctional line and the Xerox Corporation’s exceptional printing solutions. Reliable Office Technologies offers a full line of corporate equipment, software, training, support and service.

Affordable Solutions. Outstanding Service.

The most advanced technology in the universe won’t help your business if you don’t understand how to use it to full advantage or if it’s not available when you need it. At Reliable Office Technologies Corporation we believe that our people make the difference in delivering affordable and effective solutions for your business. Our representatives serve as “Solutions Consultants”, not sales people, and they strive to build long-term relationships with our clients. They begin by analyzing your workflow and processes to find solutions that increase your productivity and make sense for your business and budget. Once you’ve acquired a solution, our technical support staff is there to help you with training, network connectivity and prompt repair service, should you need it. We are extremely proud of our team and the history of superior service we have maintained over the years. While our vendor and manufacturer partners have led the way in inventing today’s technologies, we have refined customer service to a new level of excellence.

Reliable’s History

Reliable Office Technologies Corporation was founded in 1992 by Thomas A. Rihn, Jr., president, and Ann W. Rihn, secretary and treasurer of the company. They are a husband and wife team and operate the business professionally and with a sense of family orientation. Starting with just two employees in our first office in Frederick, Maryland, we have expanded our market throughout Maryland, Virginia and West Virginia and have grown to be one of the most well-respected solutions providers in the region. We are proud to have been recognized over the years by our vendors as a premier performer and honorable business partner. We attribute our success to the hard work and commitment of our dedicated people, to the great products we market and, most importantly, to our loyal clients.

Our Values

When you do business with Reliable Office Technologies Corp., you’ll discover that the basic values of honesty and integrity are at the heart of our company. Our managers, solutions consultants, IT analysts, technicians and administrative staff all share the same goal — to put our clients first. We really do want to help you find the “best fit” solution for your business and we believe this shows in the sincere and helpful attitudes you’ll encounter in all facets of our organization.

Delivering Exceptional Customer Service is our #1 Goal!

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