Fedex Office survey confirms that consumers and small business owners prefer print

Results mirror consumer preferences for print reported by Two Sides & Toluna 2017 consumer survey.

In April 2018, FedEx Office released the results of a survey of consumers and small business owners about their preferences and purchasing habits regarding professional printing services. The survey, conducted by polling firm PSB, shows that consumers and small business owners prefer to use printed materials over digital.

Ninety percent of consumers and small business owners agreed that they “like to have the option to have printed materials” and preferred reading materials, most notably official documents and contracts – on paper versus on a screen.

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